Your password needs to be changed after a password reset, on first portal login, or when it does not meet the complexity requirement. Please reset your password according to the below guide.
Passwords
Must be between 10 and 30 characters
Have no more than 2 identical characters in a row
Spaces are not allowed at the beginning or end
Must contain:
- At least 1 uppercase character
- At least 1 lowercase character
- At least 1 digit OR special character
createNewPasswordKey [in template "create_new_password.ftl" at line 33, column 94]
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Tip: If the failing expression is known to legally refer to something that's sometimes null or missing, either specify a default value like myOptionalVar!myDefault, or use <#if myOptionalVar??>when-present<#else>when-missing. (These only cover the last step of the expression; to cover the whole expression, use parenthesis: (myOptionalVar.foo)!myDefault, (myOptionalVar.foo)??
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FTL stack trace ("~" means nesting-related):
- Failed at: ${createNewPasswordKey} [in template "create_new_password.ftl" at line 33, column 92]
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Java stack trace (for programmers):
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freemarker.core.InvalidReferenceException: [... Exception message was already printed; see it above ...]
at freemarker.core.InvalidReferenceException.getInstance(InvalidReferenceException.java:134)
at freemarker.core.EvalUtil.coerceModelToTextualCommon(EvalUtil.java:481)
at freemarker.core.EvalUtil.coerceModelToStringOrMarkup(EvalUtil.java:401)
at freemarker.core.EvalUtil.coerceModelToStringOrMarkup(EvalUtil.java:370)
at freemarker.core.DollarVariable.calculateInterpolatedStringOrMarkup(DollarVariable.java:100)
at freemarker.core.DollarVariable.accept(DollarVariable.java:63)
at freemarker.core.Environment.visit(Environment.java:334)
at freemarker.core.Environment.visit(Environment.java:340)
at freemarker.core.Environment.process(Environment.java:313)
at freemarker.template.Template.process(Template.java:383)
at com.updox.portal.http.Controller.processTemplate(Controller.java:775)
at com.updox.portal.http.Controller.guardedService(Controller.java:434)
at com.updox.portal.http.Controller.service(Controller.java:86)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:728)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at com.updox.logging.RequestIdWebAppFilter.doFilter(RequestIdWebAppFilter.java:31)
at com.updox.logging.RequestIdWebAppFilter.doFilter(RequestIdWebAppFilter.java:23)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:219)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:110)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:492)
at com.radiadesign.catalina.session.RedisSessionHandlerValve.invoke(RedisSessionHandlerValve.java:24)
at org.apache.catalina.valves.RemoteIpValve.invoke(RemoteIpValve.java:755)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:165)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:104)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:452)
at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1201)
at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:654)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1782)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.run(NioEndpoint.java:1741)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:748)
An unexpected error occurred. Please try again later. If problems persist, please contact your provider.
