Progressive Medical Associates PLLC

Patient Portal Access & Assistance

Logging in for the First Time:

· Refer to the login information sheet provided during your first visit.

· If you don't have this sheet, click "Forgot Password" on the portal login page.

· You'll receive an email with your username and a temporary password.

· After logging in, you'll be prompted to create a new password.

Forgot Your Password or Username?:

· Click "Forgot Password" on the portal login page.

· Enter your username to receive an email with a temporary password.

· After logging in, you'll be prompted to create a new password.

· If you've forgotten your username, navigate to Forms > Forgot My Username and submit the form.

· You'll receive an email with your username and a temporary password to reset your portal access.

· After logging in, you'll be prompted to create a new password.

Updating Your Email Address:

· Notify us of any email address changes to ensure you receive notifications.

· If your email is your username, updating your email with us won't change your username.

· Log into the portal and go to My Profile to update your username.

 

Using the Patient Portal

Sending a Message:

· After logging into your portal, click "Send Message" located at the top right under your name.

· Important: For urgent matters, please call our office at (704) 766-0320 instead of sending a message through the portal.

Prescription Refills:

· Contact your pharmacy directly; they will reach out to our office for any necessary prescriptions.

Making a Payment:

· Log into the portal, click Forms > Make a Payment to pay your bill.

· If you've forgotten your username or password, refer to the instructions above.

Setting Up a Payment Plan:

· Log into the portal, click Forms > Make Payment Arrangements to set up a monthly payment plan.

Please Note: For assistance with the portal, please contact our office directly at (704) 766-0320.