Eyeglass Purchase Policy
Custom prescription glasses are non-refundable. If you are unable to adapt to your prescription eyewear, we will re-make the lenses into a type that is of equal or lesser value at no charge. This one-time re-make policy must be done within 30 days of purchase for changes in prescription only. Upgrades will incur additional charges. *Note to Medicaid recipients, there is no allowance for a re-make under your plan, we can only make your glasses one time.*
Contact Lens Services
Contacts are medical devices (regulated by the FDA) that can cause discomfort, infection, and even permanent vision loss. New AND existing contact lens wearers require additional time and testing (as regulated by the state of Alaska) to minimize serious eye problems. For this reason, there are additional charges associated with new AND existing contact wearers. Feel free to ask your doctor about your options at the beginning of your exam.
Evaluation & Renewal of Existing Contact Lens Prescription
Contact lens evaluation & renewal of an existing & known prescription: $40 to $60
Fitting of a New Brand or Type of Contact Lens
Contact lens refit of a spherical (non-toric, non-astigmatism) lens: $80 (includes up to 2 visits)
Contact lens refit of a toric lens/multifocal/monovision: $90 (includes up to 3 visits)
Contact lens new fit for a first time wearer: $120 (includes up to 3 visits)
Upgrades or Enhancements
Additional charge for new fit mono-vision or multifocal contact lens fit add $60 (includes up to 3 addl visits)
Additional charge per visit for fits extending beyond the included number of visits add $25
Specialty fit contact lenses are determined on a case by case basis
Five Great Reasons to Buy a One Year Supply of Your Disposable Contact Lenses
When you purchase a 1 year supply of disposable contacts from us, you are entitled to the following: 1) Rebates are available on one year supplies of disposable contact lenses if purchased within 90 days of eye exam. 2) Power Change Protection. If your power changes during the year, we will exchange up to two unopened boxes. 3) Competitive Prices & Rebates. 4) We offer the best overall value in contact lens purchasing. 5) Free Shipping on one year supplies.
Southside Contact Lens Policy
Fees for professional services (evaluations, fits, refits, etc?) are due on the day the service begins. Fitting fees include 60 days of contact lens related service. Fits extending beyond will require additonal fees. Contact lens prescriptions are valid for 12 months from the completed fit or evaluation. Unopened, unmarked product may be returned within 60 days.
I have read the above Eyeglass and Contact Lens Policy.
